Refund & Return Policy

"Faith is about trust. If our products do not meet your expectations, we will make it right — no questions about your devotion required." — Daniel Soriano

30-Day Satisfaction Guarantee

We stand behind every product in our store with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we will work with you to resolve it.

Eligibility for Returns

Item Type Returnable? Condition Required
Jewelry (necklaces, bracelets, rosaries) Yes Unworn, original packaging
Statues & figurines Yes Undamaged, original packaging
Temporary tattoos Yes (if unopened) Sealed packaging only
Apparel (POD items) Defective only Photo of defect required
Phone cases Yes Unused, original packaging
Car accessories Yes Unused, original packaging
Digital products No All sales final

How to Request a Return

  1. Email us at daneil@sanjudastattoo.com within 30 days of receiving your order
  2. Include your order number and reason for return
  3. If the item is defective or damaged, include clear photos
  4. We will respond within 1-2 business days with return instructions

Refund Processing

  • Approved refunds are processed to your original payment method within 5-10 business days
  • Return shipping costs are covered by the customer unless the item is defective or we made an error
  • Partial refunds may be issued for items returned in less than perfect condition

Damaged or Wrong Items

If you received a damaged item or the wrong product, please email us immediately with a photo. We will send a replacement at no charge and arrange return of the incorrect item.

Contact

daneil@sanjudastattoo.com | Response within 24 hours