Refund & Return Policy
"Faith is about trust. If our products do not meet your expectations, we will make it right — no questions about your devotion required." — Daniel Soriano
30-Day Satisfaction Guarantee
We stand behind every product in our store with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we will work with you to resolve it.
Eligibility for Returns
| Item Type | Returnable? | Condition Required |
|---|---|---|
| Jewelry (necklaces, bracelets, rosaries) | Yes | Unworn, original packaging |
| Statues & figurines | Yes | Undamaged, original packaging |
| Temporary tattoos | Yes (if unopened) | Sealed packaging only |
| Apparel (POD items) | Defective only | Photo of defect required |
| Phone cases | Yes | Unused, original packaging |
| Car accessories | Yes | Unused, original packaging |
| Digital products | No | All sales final |
How to Request a Return
- Email us at daneil@sanjudastattoo.com within 30 days of receiving your order
- Include your order number and reason for return
- If the item is defective or damaged, include clear photos
- We will respond within 1-2 business days with return instructions
Refund Processing
- Approved refunds are processed to your original payment method within 5-10 business days
- Return shipping costs are covered by the customer unless the item is defective or we made an error
- Partial refunds may be issued for items returned in less than perfect condition
Damaged or Wrong Items
If you received a damaged item or the wrong product, please email us immediately with a photo. We will send a replacement at no charge and arrange return of the incorrect item.
Contact
daneil@sanjudastattoo.com | Response within 24 hours